Excuse me.i ve been wiating for half an hour ..Can i order now,please?
yes,of course.I'llget you a menu.
Sorry to keep you waiting.
Are the eggs free-range?
Yes,they are.they were delivered fresh from the farm today.
Escuse me.i've got early train tu catch tomorrow morning.could i have breakfast at six o'clock,please?
i'm afraid that isn't possible ,sir.Breakfast i'snt sereved until seven.
but I only want coffe,toast and marmalade.\Surely that's possible?
I'm afraid there's nothing I can do aboutit,sir.
Oh ,froget it !well,it's not my fault !
nicola you're expected to be polite and helpful to our guests at all times.
Is that clear?
Yes ,Sorry ,Morris. Va rog ajutati-ma!